How Your Organization Performs
"Culture eats strategy for breakfast." That's what Mark Fields, an automotive industry executive, told the Wall Street Journal. His initiative for a corporate turnaround had hit a wall. He had a sound strategy, but the organization couldn't shift gears.
Unwieldy organization structures, convoluted work processes, culture shifts, communication breakdowns - we've helped clients clear these and many other bumps in the road.
No two change initiatives are the same, because no two organizations are identical. We help clients create solutions, streamline organizations and amp up performance. All to deliver the result you had in mind.
ChevronYou don't become a petroleum giant and one of the most respected companies in the world by sitting still - not if you're Chevron. Change is a way of life for this corporation that ranks #4 on the Fortune 500 list. Chevron turned to Emerson Human Capital to help with internal communication as they assumed the Texaco brand. We constructed a plan that supported integration with their company-owned stores, their franchisees and internal operations. We helped Chevron smoothly assimilate one of America's most recognizable brands.
FBIFollowing the tragic events of September 11th, Congress and the President gave the Federal Bureau of Investigations new domestic intelligence responsibilities. In 2004, we helped the FBI develop the Intelligence Career Service. Working with a dedicated group of FBI employees, we helped determine the mission-critical competencies needed for three distinct roles -- intelligence analyst, language analyst and surveillance specialist. We also surveyed the entire intelligence and language analyst workforce to learn first-hand how they could better perform their jobs. In the process, we helped define their career paths and ensured that the intelligence cadre had professional opportunities worthy of one of the world's most respected law enforcement agencies.
GenentechGenentech is arguably the planet's leading biotech firm. Consistently named one of the Best Places to Work, this scientific giant produces innovative medical solutions that have literally transformed the world. Teams seeking the latest cures must juggle multiple projects, often with multiple timelines and jurisdictions. They needed a super-powered, cross-functional project management process. What a challenge! As Genentech redefined business processes across functions, Emerson partnered with them to develop an effective change strategy and an impactful communication plan.
SMUDThe Sacramento Municipal Utility District (SMUD) human resources department was overworked. Their top human resource executive was charged with implementing dozens of initiatives to ensure the organization had the people power to fuel its business and remain competitive. We facilitated the development of a strategic HR plan and then helped SMUD develop an operating model for HR work across the district. We helped the team determine resource requirements and create an implementation plan. A year later, their HR executive wrote, "We have a hard time recollecting another consultant that had such a successful impact for us."