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Our Advice.
We have years of wisdom. Emerson’s change agents share their stories and strategies straight from the field.
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The 2024 Microsoft Outage and the Lessons Learned.
The 2024 Microsoft outage is an unscheduled reminder to use best practices in technology change. The repercussions of the CrowdStrike update have us shook. The 2024 Microsoft outage is a timely reminder that rushed or mismanaged system changes can lead to chaos. How can you avoid the pitfalls of poorly planned technology changes? Invite folks […]
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The Power of Compassionate Leadership.
Traditional leadership models rooted in authority are less effective than more human-centered way. Learn more about compassionate leadership.
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Build Better Systems Training.
Employees say they want better training from employers, but groan at the thought of attending. Here’s what you can do.
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Are You a Super Communicator?
Are you familiar with Supercommunicators by Charles Duhigg? This best-selling book is our latest book club pick. All of us at Emerson Human Capital are reading it, section by section, and meeting to discuss our takeaways.
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Public Sector Pro Tip: Use More Stories.
Here are a few reasons government agencies should integrate storytelling into their change management approaches.
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Is Up-or-Out the Only Way Forward?
Does your organization have a plan for someone to opt out of an “upward” path? Can they do so with emotional and professional safety?
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Creating Psychological Safety in Learning Programs.
Fostering psychological safety in the workplace helps organizations achieve employee engagement and retention goals. Here’s our approach.
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Your Team Hates Your ERP.
Is your organization fighting off the ERP implementation? Here are some of the reasons and what you can do about it.
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Using Audio in eLearning.
Through careful integration of audio, you can rebalance the engagement of the senses, enhancing the immersive nature of your eLearning solutions.
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Chronoworking: The Viral Trend That’s Old News.
Chronoworking is a trend where employees adjust their work schedule to align with their productivity. The only problem? It’s not new.
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Top 5 Signs You’re Doing Change Management Wrong.
If your organization is on a change journey and you’re feeling uneasy, look for these signs you might be doing change management wrong.
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Will AI Improve Your Organization? It depends.
As the AI landscape evolves, some organizations are simply running to keep up, with no clear destination. How do you know if you’re headed in the right direction? Here are some hints.
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Working with a Consultant: Alignment and Expectation-setting.
When working with a consultant, we recommend setting expectations and agreeing on the work to get the outcomes you want.
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How To Get the Most from Knowledge Management.
Learn how knowledge management and change management can help your organization navigate change with poise.
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Three AI Pitfalls Government Agencies Should Beware of.
AI promises big benefits, but beware — there are three pitfalls government teams should consider as they approach AI projects.
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Organization Structure for Learning & Development.
There is no one best model for a learning and development function, but there is a best model for your organization.
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How Can HR Support Organizational Change?
As HR professionals become more involved with company strategy, they also must understand their pivotal role in organizational change.
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The Executive Facilitation Series: How You Know You Won.
You facilitated an executive working session and you think it went well! But how can you know for sure? Here’s what you might hear and observe afterward.
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The People Side of Artificial Intelligence Implementations.
A change lead is the only member of your AI project with a laser focus on getting people to use your new, fantastical AI technology.
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Is Employee Training the Answer?
When organizations simply default to employee training, they sometimes overlook the real issue. Here are some things to consider.
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We’ve got an idea!
Go ahead, tell us about your project. We’ve seen it all.
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What’s your risk profile?
Get advice on implementation impact, go-live phasing, and more by taking our technology change risk assessment.