Leaders at one of the world’s prominent hospitality brands were frustrated as they worked to effectively and consistently implement new initiatives across their organization. Emerson worked with them to refine a new change management methodology, then developed a course to turn HR professionals into high-functioning change managers.

The course fully intertwined the new model and participants’ real-life change initiatives, so they learned as they worked.

The program also included on-the-job coaching, peer support and a SharePoint site which provided articles, tools, and a place to post questions and discuss real-time problems.