A federal banking institution had a crack Organization Change Management team, but they were overwhelmed. They were facing nine bank transformation initiatives but had no overarching view of the timing or impacts. They knew these projects were touching many of the same stakeholders, but they didn’t have a good sense of how their employees were being stretched due to all this work.
Emerson partnered with the client’s OCM team to understand which initiatives needed change management support. Emerson evaluated project timelines and stakeholder impacts for those high-priority initiatives. Then we created a comprehensive view that included all the bank’s change projects – we built a Bank Transformation Timeline and priority “heat maps” for their four most critical stakeholder groups. Using this information, the client’s OCM team shared the true impacts, priorities, and dependencies of the entire Bank Transformation Program with its executives. We were happy to help our client craft a robust plan and a smooth path forward.