A university needed to streamline employee time tracking. The campus had over 100 ways of tracking time, and over two-thirds of employees were still recording their hours on paper. This meant inefficiency and inaccuracies in pay and employee leave. The university developed a new time tracking software. And they needed employees up to speed and excited about the change, so they turned to Emerson Human Capital Consulting for help.
Our work included change management and learning plans that reflected new operational roles and responsibilities. We launched the Local Implementation Manager model for department communication and built support for the new LIMs. We also created the online training knowledge base, including trainer support, UPK tutorials, procedures and job aids for all roles. The new tool is a big win for the university, aligning time tracking with strategic priorities and redirecting cost savings to students and research.