• The Executive Facilitation Series: How You Know You Won

    You facilitated an executive working session and you think it went well! But how can you know for sure? Here’s what you might hear and observe afterward.
  • The People Side of Artificial Intelligence Implementations

    A change lead is the only member of your AI project with a laser focus on getting people to use your new, fantastical AI technology.
  • The Executive Facilitation Series: Getting the Right Outcomes

    By the end of an executive working session, execs need to leave thinking they achieved the outcomes they needed and know what to do next. To do this, here's what we recommend.
  • How to Approach Year-End Goal Setting

    As a leader, how should you approach annual goal setting? A clear process and sound principles will make strong goal setting easier on everyone.
  • Testing Your Employees’ Digital Experience

    Smart teams think about people during their digital transformation. To get the most from your tech pilot, put change management in the cockpit.
  • How to Be an Active Listener

    How do we become good listeners? Active listening is a behavior we can improve and, like all behaviors, it requires both “being” and “doing.” Learn more.
  • The Executive Facilitation Series: How to Prepare

    Are you planning an executive facilitation? First, answer these questions.
  • The Evolution of Change Management Service Models

    Many Fortune 500 companies are moving away from individual project decisions and toward a new model.
  • M&A: The Opportunity to Onboard

    Don't overlook a strategic ally for an M&A transition: the L&D team. Here are 5 things you can accomplish with onboarding for a newly merged organization.
  • Artificial Intelligence and Your Workforce: Three Tips for Leaders

    Let’s say your organization is adopting AI to gain efficiencies, reduce costs, or deliver better customer value. How should you approach employees about it?